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SAP Knowledge Base Article - PreviewSymptom
Assignment of demands in groups to resources follows certain criteria with respect to fields like," Ticket Type", "Customer Name" and "City", only when these fields of the demands to be grouped are same, then these demands could be Group Assigned else they will be shown as different assignment
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Product
SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
KBA , LOD-CRM-RES , Resource Scheduling , How To
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