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SAP Knowledge Base Article - PreviewSymptom
Group assignment of demands to resources is subject to specific criteria. Demands can only be assigned together if certain fields, such as Ticket Type, Customer Name, and City, have identical values. If these fields differ, the demands are treated as separate assignments.
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Environment
SAP Cloud for Customer Core Applications
Product
SAP Cloud for Customer core applications all versions
Keywords
Demand, Resource Scheduler, Group Assignment, Field, Ticket, Customer, City , KBA , LOD-CRM-RES , Resource Scheduling , How To
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