SAP Knowledge Base Article - Preview

2445369 - Missing original ANUMBER when transferring call from Cisco to SAP CCtr


The original ANUMBER is not shown on the Communication Desktop (CDT) screen, but the extension number from Cisco hard phone



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 SIP INVITE hard phone CISCO missing original root PSTN sipbridge from extension , KBA , anumber , CRM-CCI , Contact Center Infrastructure , How To

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