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2445418 - Error FWB 00008 on logon in SAP BI Mobile for Enterprise users

Symptom

  • SAP BI Mobile App throws the below error when logging on.
    Error : "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)"

    Android.jpg


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Environment

  • SAP BusinessObjects Business Intelligence (BI) 4.x [4.0 / 4.1 / 4.2]
  • SAP BI Mobile App
  • Supported Android O/S
  • IOS

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP BI Mobile App BusinessObjects Business objects 4.x 4.0 4.1 4.2 FWB 00012 FWB00012 Enterprise user disabled unable to change password at next logon Authentication reset Enterprise authentication could not log you on Please make sure your logon information is correct FWB00008 FWB 00008 Central Management Console CMC , KBA , MOB-APP-BI-AND , BI Mobile on Android , Product Enhancement

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