Symptom
When going to Edit Learning History in Learning Administration and clicking on "File Attachments" on a learning history record a blank popup appears with a 403 forbidden error in the network logs.
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Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning Administration
- Go to Edit Learning History
- Click on edit for any history record from any user
- Click on "File Attachments"
- Blank popup appears and in the network logs a 403 forbidden error is shown
Cause
The Admin is missing the permission 'View User Learning History' in their role
Resolution
Add the permission of 'View User Learning History' to the admin's role.
Keywords
File Attachments, permission, missing, role, admin, edit learning history, 403, error, blank, LMS, SF , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem
SAP Knowledge Base Article - Public