2445684 - Record Learning error: completion date is not in the valid format

• It is not possible to Record Learning, either Financial or Multiple, when applying certain date and hour in the boxes Completion Date and Completion Time, respectively.
• Validation Error will appear: "The completion date 00/AAA/0000 00:00:00 Country/City is not in the valid format."

SAP SuccessFactors Learning

Attempt to record learning either via UI or learning history connector for any of the following date/time combinations:

• MAR-13-2011 02:00:00
• MAR-11-2012 02:00:00
• MAR-10-2013 02:00:00
• MAR-09-2014 02:00:00
• MAR-08-2015 02:00:00
• MAR-13-2016 02:00:00
• MAR-12-2017 02:00:00

In the Admin side, click:

1. Users > Tools > Record Learning - Financial or Record Learning - Multiple >
2. Select the Event Type desired and click "Next" >
3. Add the desired object and click "Next" >
4. Fill the boxes Completion Date and Completion Time and click "Next" >
5. The following Validation Error will appear: "The completion date 00/AAA/0000 00:00:00 Country/City is not in the valid format.".

• In almost all USA, the daylight saving time begins every second Sunday of March, at 2:00 a.m. local time. 
• As the times shown in the "reproducing the issue" section are during DST, they technically do not exist as clocks will be changed from 1:59 to 3:00 and there is no 2:00 timeframe available to be recorded.
• It will affect the customers that are in the DC8 datacenter.

To be able to successfully Record Learning - Financial or Record Learning - Multiple, it is necessary to use a different hour for the given date. For example, it would be necessary to use either 1:00 a.m. or 3:00 a.m.

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