SAP Knowledge Base Article - Public

2445755 - Benefits enrolment error: You are not authorized to view this data for the selected user

Symptom

When an employee tries to enroll themselves in a benefit, it throws an authorization error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Authorization Error.PNG

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

  1. Login to the instance as the user
  2. Navigate to My Profile -> Employee Benefits
  3. Hit on Enroll to enroll into benefit plan (It'll be available only if the user is eligible for the benefit)
  4. The error message "You are not authorized to view this for the selected user" appears

Cause

The user does not have sufficient permissions.

Resolution

The user should have the following permissions (View and Edit).

EC_IND_ESS.JPG

Keywords

BENEFITS_RBP, ROLE_BASED_PERMISSION, RBP, Enrollment   , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions