SAP Knowledge Base Article - Public

2445755 - Benefits enrolment error: You are not authorized to view this data for the selected user


When an employee tries to enroll themselves in a benefit, it throws an authorization error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Authorization Error.PNG


  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

  1. Login to the instance as the user
  2. Navigate to My Profile -> Employee Benefits
  3. Hit on Enroll to enroll into benefit plan (It'll be available only if the user is eligible for the benefit)
  4. The error message "You are not authorized to view this for the selected user" appears


The user does not have sufficient permissions.


The user should have the following permissions (View and Edit).



BENEFITS_RBP, ROLE_BASED_PERMISSION, RBP, Enrollment   , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions