When a user clicks on the "Hire" button for a candidate in Manage Pending Hires, an error comes up:
Reproducing the Issue
1. Go to Admin Center >> Manage Pending Hires (also called Manage Pending Recruits)
2. For any candidate, click on the Hire button.
3. The above error comes up and candidate cannot be moved further in the hiring process.
This error comes up when in Admin Center >> Edit Applicant Status Settings, more than one statuses have the Hireable options set to "Hired".
a) Navigate to Admin Center > Edit Applicant Status Configuration
b) Select All application statuses (If you have more than one status set, you will have to repeat that for all status sets)
c) Select "All" statuses at the right corner as shown in the screenshot below. Selecting this option will show you all the statuses (active and inactive).
d) Verify the Hireable Options and make sure that there is only one status with the Hireable option "Hireable" and one "Hired".
KBA , LOD-SF-RCM , Recruiting Management , Problem