Symptom
When a user clicks on the "Hire" button for a candidate in Manage Pending Hires, an error comes up:
Error: 1. Hirable or Hired flag is selected for more than one application status set item. Application id is:
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Admin Center >> Manage Pending Hires (also called Manage Pending Recruits)
- For any candidate, click on the Hire button.
- The above error comes up and candidate cannot be moved further in the hiring process.
Cause
This error comes up when in Admin Center >> Edit Applicant Status Settings, more than one statuses have the Hireable options set to "Hired".
Resolution
- Navigate to Admin Center > Edit Applicant Status Configuration
- Select All application statuses (If you have more than one status set, you will have to repeat that for all status sets)
- Select "All" statuses at the right corner as shown in the screenshot below. Selecting this option will show you all the statuses (active and inactive).
- d) Verify the Hireable Options and make sure that there is only one status with the Hireable option "Hireable" and one "Hired".
Keywords
KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions