SAP Knowledge Base Article - Public

2445907 - AICC Wrapper accept/decline text not displaying what is expected

Symptom

Launching a Content using AICC Wrapper the accept or decline message at bottom is different than what is setup in the System Admin -> Configuration -> Global Variables section.

Environment

SAP SuccessFactors Learning

Cause

The Global Variables AICC Wrapper settings only affects those Content objects that are launched when the AICC Wrapper Launch method is set to yes and not going through a Custom AICC wrapper.

Resolution

Two suggestions can be provided:

  • Reconfigure the launch method to go through the default AICC Wrapper.
  • Configure the custom AICC Wrapper that the content is being launched from to match what is set in the Global Variables section if consistency is needed.

Due to the complexity of using a custom AICC wrapper which is created by 3rd party content vendors and not SAP, guidance on updating the wrapper text cannot be supplied. Contact a content vendor to assist with updating the custom wrapper.

Keywords

aicc wrapper text not displaying agree decline disagree change different difference sf lms custom , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions