SAP Knowledge Base Article - Public

2445911 - Online Report Designer (ORD) Troubleshooting - Guided Answer

Symptom

This article provides a direct link to the Online Report Designer (ORD) Troubleshooting guided answer.

The following issues are referenced in the guided answer:

  • Online Report Designer (ORD) configuration e.g. how to configure ORD
  • Log in issues e.g. Analytics Tab missing - Blank Page after accessing the Analytics Tab - Log in page after accessing the Analytics Tab
  • Data Related issues e.g. Domains missing for Live Data from Detailed Reporting - No Schema coming up after expanding Learning from Detailed Reporting - Reporting query shows data which is no longer current - Data or objects in Advanced Reporting are not in sync with what appears in Employee Central
  • Export Issues e.g. You are unable to schedule a report bundle using the Report Distributor due to an error  - You are unable to Unable to export full report in PPT or PDF in report designer - Analytics Login Page appears when trying to download .csv/.xls/.xlsx file
  • How To e.g. Detailed Reporting - Advanced Reporting  - Report Distributor - Admin Features

Environment

  • SAP SuccessFactors HCM Suite
  • SAP Workforce Analytics

Resolution

Access the guided answer using the link below:

https://ga.support.sap.com/dtp/viewer/#/tree/701/actions/7433

Keywords

ORD Online report designer Detailed reporting Advanced Reporting LMS Live data report queries LOD-SF-ANA-ORD LOD-SF-WFA , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-WFA , Workforce Analytics & Planning , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Workforce Analytics all versions