SAP Knowledge Base Article - Preview

2446324 - Creation of full-system-info-dump fails with error "ImportError: No module named pyhdbcli"

Symptom

SAP Support asked you to provide a collection of the relevant diagnosis files (also known as "full-system-info-dump").

You try to collect the files via command line with a command like 'python fullSystemInfoDump.py [--days=<number_of_days>]'.

This command fails with the following error:

/usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py

Traceback (most recent call last):

File "/usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py", line11, in <module>

from hdbcli import dbapi

File

"/hana/shared/SID/exe/linuxx86_64/HDB_1.00.122.06.1485334242_3467891/python_support/hdbcli/dbapi.py", line 15, in <module>

import pyhdbcli

ImportError: No module named pyhdbcli


Read more...

Environment

  • SAP HANA

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

diagnosis files, FSID , KBA , HAN-DB , SAP HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.