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2446324 - Creation of full-system-info-dump fails with error "ImportError: No module named pyhdbcli"

Symptom

SAP Support requests a collection of a FSID (also known as "full-system-info-dump").

  • Execute via command line 'python fullSystemInfoDump.py [--days=<number_of_days>]'.
  • Command fails with error:

    • /usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py

      Traceback (most recent call last):

      File "/usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py", line11, in <module>

      from hdbcli import dbapi

      File

      "/hana/shared/SID/exe/linuxx86_64/HDB_1.00.122.06.1485334242_3467891/python_support/hdbcli/dbapi.py", line 15, in <module>

      import pyhdbcli

      ImportError: No module named pyhdbcli


Read more...

Environment

SAP HANA Database, Platform Edition

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

diagnosis files, FSID, ImportError, pyhdbcli, sid<adm> , KBA , HAN-DB , SAP HANA Database , Problem

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