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- After installing hotfix 188.8.131.52, changing e-mail format from "Text" to "html" does not work
- Emails are sent in "html" format, despite the specified settings configurations
- Selecting "Text" only disables the text-formatting tools in CDT
SAP Contact Center 7.0
email, emails, html, HTML, text, TEXT, format, replying to emails, wrong format, body , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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