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2446574 - ContactPersonAddressPublicationHandler/Contact Person 000000XXX Address is not replicated as relation is not present for Contact Person

Symptom

  • During the replication of Contact Person Master Data(transaction BP) from SAP CRM to SAP Hybris platform the following exception appears in Datahub logs:

2017-03-01 16:53:54,303 [DEBUG] [c.h.d.c.i.CompositionChainRunnerStrategy] Integration Key generation for canonical item CanonicalItem{id='null', integrationKey='null', status=ERROR, dataPool='DataHubPoolEntity{id=9301, name=SAPCUSTOMER_INBOUND_POOL}', fields='{relationshipType=HAS_CONTACT_PERSON, relatedPartyId=000000XXXX, partyId=null}'} failed.


2017-03-01 16:54:00,664 [ERROR] [c.s.d.c.s.p.i.ContactPersonAddressPublicationHandler] Contact Person 000000XXXX Address is not replicated as relation is not persent for Contact Preson
  • After the contact person has been sent to Hybris, there is not activity on SAP Hybris console log, as a consequence the contact person (B2B customer) is never replicated.


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Environment

  • SAP Hybris platform 6.0.0.0
  • Datahub 6.0.0.0
  • CRM extensions : HYBRIS CRM INTEG 2.0, HYBRIS CRM INTEG DH 2.0

Product

SAP Hybris Commerce 6.0

Keywords

  • ContactPersonAddressPublicationHandler
  • Address
  • Contact Person
  • Datahub
  • Data hub
  • DataHub
  • Relationships
  • HAS_CONTACT_PERSON
  • SAPCUSTOMER_INBOUND_POOL
  • DataHubPoolEntity
  • CompositionChainRunnerStrategy
  • id='null'
  • integrationKey
  • relationshipType
, KBA , CEC-COM-BSC-CRM-MDM , SAP CRM Master Data Replication (SAP Commerce) , Problem

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