SAP Knowledge Base Article - Public

2446585 - Users unable to review content in a program


Users are unable to review content after a program is completed but the program is set to allow to be reviewed when completed.


SAP SuccessFactors Learning (LMS)


  • Any content completed when opened, or by an administrator is unable to be reviewed this is working as intended as we only allow the review of content that the user themselves have completed


  • User can only review content that was accessed in the program prior to completing the course, such as optional documentation.


  • Verify that the content is being completed by the user and not "when item is launched" and not by an administrator completing it.
  • Make optional content mandatory for program/item completion so it can be accessed after completion.
  • In addition, the courses will only be available to review if the user has at least one interaction with the content (launched it at least once). If the Admin records the learning event for the users on the Admin side without any user interaction with the content, the option won't be available in the user Learning History.

See Also

 2301688 - Reviewing Learning Content After Completion


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SAP SuccessFactors HCM Core 1611