When registering for a waitlisted Scheduled Offering and selecting Confirm, error message is displayed (main error messages below):
com.plateausystems.elms.util.process.ElmsProcessException: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: pwsEnrollStudent failed
Caused by: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: pwsEnrollStudent failed
Caused by: com.plateausystems.elms.util.helper.ElmsUpdateException: pwsEnrollStudent failed
Caused by: com.plateausystems.elms.util.helper.ElmsNotifyException: doSendEmailNotification(): sender e-mail address not specified
SAP SuccessFactors Learning
Reproducing the Issue
- User navigates to Learning and their My Learning Assignments tile
- Select Register Now from the ILT item
- Select Waitlist, and Confirm
- Error is generated
The cause for this is that the Sender e-mail address which will be the User Notification e-mail
System Administration -> Configuration -> Global Application Settings -> Mail tab will be missing and the system is not able to allow the user to waitlist, since the e-mail cannot be generated.
The resolution is to maintain a value for the User notification e-mail as per the screen shot below and then try to perform the action to be waitlisted in the schedule offering as the User.
Once a value is entered in the above field, user will not see the error.
Waitlist, Error when registering for a Schedule offering, pwsEnrollStudent failed, doSendEmailNotification(), sender e-mail address not specified , KBA , LOD-SF-LMS-NOT , Notifications , Problem