SAP Knowledge Base Article - Public

2446671 - National ID Card Type Field Is Missing

Symptom

National ID card Type field is not visible in the system.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central - Personal Information

Cause

This is due to one of the below configuration issues:

  • Global Info element is configured in Country specific succession data model(CSF) and not in Succession data model(SDM) .Elements configured in CSF data model must be added in SDM too.
  • No format-groups are defined in the CSF succession data model. The National ID Card type field fetches values from the format-groups configured in the CSF data model. If no format-group is defined the field will not be displayed. Refer Employee Central Master Data Models
  • The Sections are not populated for HRIS Element > HRIS Fields while for jobInfo countries are populated.
  • There is a picklist defined in BCUI/XML for nationalIDCard.country

Resolution

  1. Enable global info element in Succession Data Model.
  2. Configure format-groups in the CSF Data Model
  3. Populate the sections for jobInfo > HRIS Fields.
  4. Remove the picklist from nationalIDCard.country - guide reference.

See Also

Data Object Tables in Employee Central

Keywords

National Id card, National ID, Succession Data Model, Country Specific Succession Data Model, card-type, country. , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions