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SAP Knowledge Base Article - PreviewSymptom
You use Solution Manager ITSM and you would like to configure SET_PREDOC functionality for Incidents (SMIN/ZMIN transaction types) as source type and problems (ZMPR/SMPR transaction types) as target type.
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SMPR, ZMPR, YMPR, Predecessor Document, Sucessor Document, ChaRM-Like Flow, SET_PREDOC not setting the status, ITMS, problem report , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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