2447261 - CRM Portal Integration - Guided Answers

The following Guided Answers decision tree will assist you with issues regarding to integration of CRM into SAP Enterprise Portal.

Errors investigated in the decision tree:

• JavaScript error when Import CRM Business Role XML   #java.lang.ClassCastException
• RFC connection between CRM and portal is not correctly configured
• Application component not found in XML file generation
• Access is denied. scripts.js
• The device "standards" cannot be used in the IE compatibility view (Note 1586993)

Issues investigated:

• WebUI L-Shape
• Import SAP Business XML Role
• External and Tight integration, iView mode
• Rendering issues in Compatibility mode. Edge / Standad mode.
• Launch in new window. Display in separate headerless portal window (Standard mode)
• Logoff, Save, Cancel, Edit buttons
• Session Timeout Counter and Cancel Search
• Session logoff

Read more...

• SAP Customer Relationship Management 7.0  
• SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0  
• SAP enhancement package 1 for SAP CRM 7.0  
• SAP enhancement package 2 for SAP CRM 7.0  
• SAP enhancement package 3 for SAP CRM 7.0  
• SAP enhancement package 4 for SAP CRM 7.0  
• SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Guided Answers, CRM, WebUI, CRM_UI_START, crm-ext-integration , KBA , CA-WUI-EP , Portal Integration , CA-WUI , WebClient User Interface , Problem