A Partner/Support Engineer adds additional Asserting Parties for the customer but then cannot select the Asserting Party to be permanently displayed. New Asserting Party can be selected and saved but when you exit SSO page and re-enter, the original Asserting Party is selected again.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors HXM Suite
Reproducing the Issue
- On Provisioning, add a new asserting party named as Asserting Party 2;
- Hit the save button:
- Exit the SSO page and re-enter. See that the one displaying is Asserting Party 1:
This is expected behavior of the system.
Following on from the example above, Asserting Party 1 will always be 'selected' and displayed regardless of the amount of Asserting Parties configured. It doesn't matter which Asserting Party is chosen, they are all active, not just the one that is 'selected'.
That being said, you don't need to worry about what is the asserting party being displayed, all of them will work.
SSO, asserting party, multiple asserting party, select, display, missing , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SSO , Single Sign-on , How To