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2447940 - SAP Mobile Platform can't start after upgrade to SMP 3.0 SP12 PL03 due to Agentry bundle not loaded

Symptom

SMP start process may hang or failed after upgrade to SMP SP12 PL03, below log could be found in SMP server log:

2017 07 10 04:07:10#+1000#ERROR#com.sap.mobile.platform.server.agentry.core###aims-init-15#########Unable to load required Agentry native library agserv.dll java.nio.file.AccessDeniedException: E:\SAP\MobilePlatform3\Server\configuration\org.eclipse.osgi\bundles\675\data\agserv.dll.

2017 07 10 04:07:10#+1000#ERROR#com.sap.mobile.platform.server.agentry.core###aims-init-15#########Failed to load Agentry native libraries java.lang.UnsatisfiedLinkError: Unable to load required Agentry native library agserv.dll

2017 07 10 04:17:33#+1000#ERROR#org.osgi.service.log.LogService###org.eclipse.virgo.medic.log.osgi.OSGiLogServiceListener@16243322#########Bundle org.eclipse.osgi_3.8.1.v20120830-144521, SMPServerStatusManager: 2017 07 10 04:17:33.500 Bundles (and their services) not yet initialized: com.sap.mobile.platform.server.agentry.core <-- Issue


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Environment

  • SAP Mobile Platform 3.0 SP12 PL03

Product

SAP Mobile Platform 3.0

Keywords

agserv.dll, smp, can't start, jvm, agentry, core, AccessDeniedException, native library, UnsatisfiedLinkError, load, bundle, java.nio.file, task manager , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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