Symptom
This Knowledge Base Article is to describe the expected behavior when the Notificaitons are disabled on the LMS environment (Global Variables).
Environment
SuccessFactors Learning Management System Notifications
Reproducing the Issue
- Navigate to System Admin > Configuration > Global Variables > Mail tab
- Uncheck the 'Enable Email' checkbox
- Click on 'Apply Changes' button
After performing this change, the Notifications are disabled on the environment.
Resolution
When the notifications are disabled on the Global Variables > Mail tab, no e-mails would be triggered by the environment. Even the automatic processes that are still scheduled to run (and could generate e-mails), would not generate any e-mails, as long as the Notifications are disabled on the environment. This means that there would be no e-mails being queued for posterior delivery as none are being generated.
See Also
Keywords
Notifications disabled on environment Queued e-mails PA_MAIL table , KBA , LOD-SF-LMS-NOT , Notifications , How To