SAP Knowledge Base Article - Preview

2448055 - Enterprise Access Exchange connectivity test fails with unknown error - Afaria


  • Enterprise Access shows Exchange connectivity Failed with "Failed. Unknown Error" message
  • Exchange test connection shows "failed, with unknown reasons" in Afaria Admin UI for Office 365
  • Exchange connection fails when doing "Perform Connectivity Test" from Enterprise Access page in Mobile Secure Portal



  • SAP Mobile Secure
  • App & Device Management service on Hana Cloud Platform


SAP Mobile Secure all versions


SMS, SMSC, Afaria cloud, Office365, Exchange in Cloud, cloud Exchange, Enterprise connector, EC, Afaria, Exchange connectivity , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Problem

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