SAP Knowledge Base Article - Preview

2448180 - Different telephone number length at the same SIP trunk


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Incoming number at SAP Contact Center is not getting matched correctly when PSTN numbers have different number length



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


SIP trunk different length long digits mask plus + leading remove location city country SC mask PSTN E.164 ACD Automated Call Distribution , KBA , CRM-CCI , Contact Center Infrastructure , How To

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