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2448712 - Physical Count is not being saved in ERP ( WMPhysicalInventoryDocumentSteplet ) - SAP Inventory Manager 4.3


  • The mobile users are trying to post material documents from the Inventory Manager 4.3 application 
  • Even though the application synchronizes the master and transactional data to the device, every time the user tries to post a material document it shows the following error:
    Logging user into server   
    Logged in Sending client info Sending time info...
    Receiving time info...
    Sending PhysicalInventoryDocumentPost...
    WMPhysicalInventoryDocumentSteplet - Material XXXX en el centro YYYY no actualizado. Server error - please contact your administrator (13) Logging user out    



  • Inventory Manager 4.3
  • SAP Mobile Platform 3.0


SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP S/4HANA, on-premise edition 1511


"Physical Count fails on Inventory Manager 4.3", "Cannot count materials in IM 4.3", "Leading Zeroes truncated in material number for Inventory Manager 4.3", "WMPhysicalInventoryDocumentSteplet error", "Sending PhysicalInventoryDocumentPost" , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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