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SAP Knowledge Base Article - PreviewSymptom
When checking the section Current Day/Ref Day in Online Monitoring, the count of Arrived emails for the reference day is not correct.
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Environment
SAP Contact Center
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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