SAP Knowledge Base Article - Public

2448815 - Missing Collections link

Symptom

Our users are missing the Collections link under the Quick Link section of the Learning page.

We checked the Role Management workflow for the role Default User/Description:  the Author Collection workflow appears.

However, when we proxy in as the user, the Collections link is not there (see attached document).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

The Collections will be visible under the Links tile only if the user logs in as himself.

Collection1.png

It will not be visible when you proxy a user.

Collection Proxy.png

Resolution

This is a expected behavior.

See Also

2343659 - LMS Collections Knowledge Support and Tips

Keywords

collections, collection, links Tile, Author Collection , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions