SAP Knowledge Base Article - Preview

2448963 - SAP Marketing - Restrict Sending Mails and Text Messages to the same Receiver Communication ID

Symptom

In SAP Marketing you want to send out emails from a campaign. The target group used in the campaign may contain multiple contacts with the same email address. You want to address each email address only once.


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing On-Premise

Product

SAP Marketing all versions ; SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP Marketing, SAP Marketing Cloud; Email Campaign; Email Address; Phone Number; Mobile Number; Text Message; SMS; Target Group; Segmentation; Segmentation Object; Reference Object; Secondary Distinction Entity; Secondary Distinction Entities; Email Kampagne; Email Adresse; Zielgruppe; Telefonnummer; Mobiltelefonnummer; Segmentierung; Segmentierungsobjekt; Referenzobjekt; Sekundäre Entscheidungsentität; Sekundäre Entscheidungsentitäten; , KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG , Campaign , How To

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