SAP Knowledge Base Article - Preview

2449367 - Attempting to send an ad-hoc notification in LMS with certain characters causes a java.lang.NullPointerException error

Symptom

  • Sending ad-hoc notification when footer notification is specified for Organization causes an error: java.lang.NullPointerException
  • Admins attempting to send notifications via User Record using "Send Notification" receive a java.lang.NullPointerException error if the User belongs to an Organization that has a Notification footer specified


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Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Product

SAP SuccessFactors Learning all versions

Keywords

SF SuccessFactors LMS Learning Management System java error null pointer exception notification footer organization header source code special characters turkish german java.lang.NullPointerException: while trying to invoke the method com.plateau.common.mail.api.MailVO.setLastUpdateUser(java.lang.String) of a null object loaded from local variable 'mailVO' LRN-17293 , KBA , LOD-SF-LMS-NOT , Notifications , Problem

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