SAP Knowledge Base Article - Preview

2449412 - Channel Field not Filled when Creating a New E-mail inside a Ticket

Symptom

You notice the Channel field blank when creating an E-mail in a Ticket.


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Product

SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1605 ; SAP Hybris Cloud for Customer add-ins 1608 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

KBA , LOD-CRM-EMP , Employee , How To

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