SAP Knowledge Base Article - Public

2449764 - Integration error "Duplicate IDs exist in the system"

Symptom

When navigating from BizX to LMS the following error is displayed:

 2449764 - Integration error Duplicate IDs exist in the system when opening Learning

Environment

SAP SuccessFactors Learning

Resolution

To resolve this, within LMS the following property under Syatem Administrtion > Configuration > System Configuration > Authentication > search for loginPolicy.USER.caseSensitiveID

You need to enable this to true to ensire that that case sensitive IDs are different.

Keywords

loginPolicy.USER.caseSensitiveID; Duplicate IDs exist in the system; integration; , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions