SAP Knowledge Base Article - Public

2450684 - An error occurred in the BW service: GC overhead limit exceeded when running an import in SAP Analytics Cloud


The following error occurs when you try to import data from a BW connection / query in SAP Analytics Cloud (SAC):

  • An error occurred in the BW service: GC overhead limit exceeded.


  • SAP Analytics Cloud


The Tomcat configuration memory is incorrect and affects data acquisition via the SAP Analytics Cloud Agent.


Increase the maximum memory pool parameter of Apache Tomcat:

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Introduction of Jconsole and Jvisualvm

You can use the Java tools provided with the Java JDK to analyze Tomcat's memory consumption in detail.
Open the attachments (1/2) for a step-by-step guide on how to use these tools.

  • Jconsole : The JConsole graphical user interface is a monitoring tool that complies to the Java Management Extensions (JMX) specification.
    JConsole uses the extensive instrumentation of the Java Virtual Machine (Java VM) to provide information about the performance and resource consumption of applications running on the Java platform.
  • Jvisualvm: Java VisualVM is a tool that provides a visual interface for viewing detailed information about Java applications while they are running on a Java Virtual Machine (JVM), and for troubleshooting and profiling these applications.

NOTE: Since Jvisualvm is third-party tool, SAP does cannot provide any support when using it.

See Also

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EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC , KBA , to release memory , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0