SAP Knowledge Base Article - Public

2450723 - Configure follow-up evaluation surveys


This KBA covers how to create and configure a follow-up survey to be triggered a certain number of days after an item completion for users and/or managers.

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SAP SuccessFactors Learning


These steps cover how to trigger a follow-up survey upon the item completion:

  1. Learning Administration >
  2. Content > Surveys > Add New > Select survey type: Follow-Up Survey >
  3. Fulfill all required information > Click "Add" >


  4. After creating the new survey, click the "Questions" tab and create the necessary questions > Save Draft/Publish >
  5. On the "Item Usage" tab, it is possible to add items you wish this survey is related to >
  6. On the "Options" tab, there are two values which can be now be populated:

    Assign [X] Days from the Item Completion
    Allow [X] Days to Complete

  7. Select Participants: Manager, Employee or Both >
  8. Choose whether the survey is required for completion for employee and/or manager >
  9. Apply Changes.


See Also

User Assistance Documentation: Learning Items Evaluations in SAP SuccessFactors Learning

2536631 - Adding follow-up surveys to items


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