Symptom
You have some Accounts in your system for which you want to upload Notes. Upon trying to Migrate the Notes to the existing Accounts, system throws error:
Net update with data in tab Notes is not supported
Reproducing the Issue
- Go to Business Configuration work center
- Select Implementation Projects view or Overview
- Search and Open the activity Migration of Customers
- Choose Migrate customers using the migration tool
- Execute Migration for the respective Migration File with Migration Mode Enhance already existing records
- You receive the error message mentioned during the Simulation step
Cause
It is not possible to use Migration mode Enhance already existing records or Modify already existing records to Add/ Edit Notes for existing Accounts.
Further, Mass Data Maintenance cannot be used to upload/ modify the Notes for the existing Customers.
Resolution
It is possible to upload the new Notes to existing Accounts using the Data Workbench workcenter using the below steps:
- Go to Data Workbench work center
- Select Import
- Select the Object Account Notes
- Select Next
- Upload the template
- Select Import
- In the Monitor tab, check for the respective Task ID to understand the status of the Import
Only the initial load can be done. You would not be able to Edit/Modify the existing Notes for Accounts using Data Workbench.
The only way to Edit/Modify the existing Notes of Accounts is to update it manually.
Keywords
KBA , net update with data in tab notes is not , LOD-CRM , Cloud for Customer , How To