Symptom
Admins may wonder what the impact of merging users is when the original user(s) was enrolled to a Scheduled Offering(s).
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- LMS Admin: Users> Tools> Merge Users
- Go through the wizzard in order to merge 2 users together
- Notice: the resulting user is enrolled in the SO where the original user(s) were enrolled previsouly
Resolution
As part of the users merging process, it is expected that in LMS (all versions) the resulting user is automatically enrolled into Scheduled Offerings which the original user was enrolled to it.
Keywords
merge; merging; tools; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To
Product
SAP SuccessFactors Learning all versions