SAP Knowledge Base Article - Public

2451597 - Merged users and automatic enrollment to Classes

Symptom

Upon an user merge in Learning, does the target user gets automatically enrolled into the classes that the Source user was already enrolled?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. LMS Admin>
  2. People>
  3. Merge Users>
  4. Go through the wizzard in order to merge 2 users.
  5. Notice: the result will be the Target user being enrolled in the Classes where the original/source user was previsouly enrolled

Resolution

As part of the users merging process, it is expected that in LMS (all versions) the resulting user is automatically enrolled into Classes which the original user was enrolled to it.

Keywords

merge, user, class, enrollment, registration, register, enroll, scheduled offering, SO , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-USR , User Entity , How To

Product

SAP SuccessFactors Learning all versions