SAP Knowledge Base Article - Preview

2451812 - Missing display of text types in Solman ITSM and ChaRM documents


  • You work with Solution Manager ITSM Incident Management and some text types are not shown in WEB UI.
  • You work with Solution Manager Change Request Management  and some text types are not shown in WEB UI.
  • You work with CRM documents and (R) text types are not shown in crm_ui.
  • Copy Control of text log is not working after upgrade of Solution Manager.
  • Follow up documents missing texts in Solution Manager.
  • Seek information about text types for work item, work package or risk in Focused Build.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



SAP Solution Manager 7.2


SAP Solution Manager all versions


Control for Text Changes, SU99, SUSZ, Tex Types, Display, Display Log, (C), (P), (R), ZMIN0001, ZMIV0001, SMIN0001, CRMORDERH, Text Management, ZMHF0001, ZMCR0001, ZMMJ0001, Follow-up, Follow up documents, Contro, MISSING TEXT, modification, text history, copy-control, followup, CL_IM_AI_CRM_COPY_BADI, S1IT0001, S1MJ0001, S1RK0001 , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BF-TM , Text Management , SV-SMG-OST-FB-CM , Change Request Management , Problem

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