Symptom
System throws below error message while acessing Candidate tab
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login into the instance
- Go to Recruiting
- Click on the Candidates Tab
- Error received
Cause
Candidate Profile Template (CPT) is blank and does not have any field definition and the content in CPT looks like below
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE candidate-profile-data-model PUBLIC "-//SuccessFactors, Inc.//DTD Candidate Profile Data Model//EN" "candidate-profile-data-model.dtd">
<candidate-profile-data-model>
</candidate-profile-data-model>
Resolution
Complete the Candidate Profile template and import it into system. This will resolve the issue.
Keywords
Candidate, Candidate Profile Template, CPT , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem