Symptom
Application error on trying to create Foundation Objects AdHoc report.
Example:
An application error occurred. Please try again later, or notify support (with the errorId=XYZ, timestamp=XYZ, and the version information from the current screen)
Environment
- SAP SuccessFactors HCM Cloud
- Employee Central
- Ad-Hoc Reporting
- Online Report Designer
- Detailed Reporting
- Canvas reports
Reproducing the Issue
- Go to Reporting
- AdHoc reports
- Single domain report
- Foundation Objects > Create
- ERROR pops up
Cause
- Migrated MDF Foundation Objects (MDF FO) are still present in the Corporate datamodel.
- All the migrated MDF objects reside under Manage Data and are configurable in Configure Object Definitions.
- These objects should not be present in Corporate datamodel anymore.
Resolution
- Please remove the following MDF Foundation Objects from the Corporate Data Model - JobCode, JobClassLocal, JobFunction, PayGroup & PayCalendar.
- Re-import the corrected data model, wait for few minutes and then login and check by creating the AdHoc reports for Foundation Objects.
PS: This KBA is intended for informative purposes. Only Partner and SAP can do changes to Corporate datamodel and import from provisioning.
To solve issue mentioned in this KBA, reach out to your partner or raise an case with SAP support.
Keywords
Foundation Objects report - error on adhoc report - adhoc error - create adhoc report - Online report designer - Canvas report , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC , Employee Central , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem