SAP Knowledge Base Article - Preview

2452283 - SUS confirmation status stays Completion Reported

Symptom

You have created a confirmation in SUS for a service purchase order in the MM-SUS scenario. In the ECC system you have accepted the service entry sheet, yet the status of the confirmation is not updated to "Accepted by Customer" but stays as "Completion Reported".


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management
  • Supplier Self Services (SUS) MM-SUS service scenario

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

/SAPSRM/IF_CH_SOA_SRV_SUS_CONF~NOTIFY_SES, ServiceAcknowledgementERPNotification_Out, ServiceAcknowledgementERPNotification_In, BUS2233, ITEMLIST_F_MULTI_GETDETAIL, SAPLBBP_PDIAD, 2240498, CO_SRV_SRVCACKNERPNO, MAPPING_OUT, ES_SRV_PROXY, IT_ENTRYSHEET_SERVICES, IS_ENTRYSHEET_HEADER, 2500673 , KBA , SRM-SUS-COF , ASN / Confirmation , Problem

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