SAP Knowledge Base Article - Preview

2452410 - Unable to delete iOS device using Afaria Administrator


One or more of the following symptoms may be seen:

  • Administrator hangs when trying to delete device, but no error is thrown
  • Information message 'CRT2002: Certificate data for client id 4302 has been deleted by' is logged in the Afaria Server Message log, but the device record is not removed
  • w3wp.exe process for AfariaAdminApplicationPool and/or w3wp.exe process for aipsApplicationPool may use large amounts of system memory
  • A restart of one or more Afaria Services and/or Internet Information Services may be required for further successful operations on Clients
  • A large number of rows are present in the A_CLIENT_CONNECTION_LINKED_COMMAND table in the Afaria database



  • Afaria 7.0 Service Pack 21 or later


SAP Afaria 7.0


remove device, hanging, lock, deadlock, A_CLIENT, console, hang , KBA , MOB-AFA-ADM , Mobile Secure Afaria Administration , MOB-AFA , Afaria , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.