Symptom
- A retail banking user was shown templates that did not belong to him
- The issue occurred twice within the same user session
- The user tried to use one of the templates which did not belong to him, but the application prevented it
- The user in question had created a template during the same session
- In the logs, there are several instances of the following entry:
java.sql.SQLException: Attempt to insert duplicate key row in object 'BPW_BillPayTmpHist' with unique index 'PK_BillPayTmpHist'
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Environment
- SAP Online Retail Banking 8.3
- SAP Online Business Banking 8.3
Product
SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.3
Keywords
Omnichannel, OCB, template, duplicate, other, user , KBA , FS-OCB , SAP Omnichannel Banking , Problem
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