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2452561 - Blank Portal FLP screen due to PcdInconsistentUpdateException Error occurred during the string buffer creation.

Symptom

  • When calling the Fiori Framework Page you observe a blank screen for all or some users
  • The issue may appear sporadically
  • This issue or similar may also occur using the AJAX Framework Page or the Standards AJAX Framework Page
  • When checking the server Developer/Default Trace files you see an exception similar to the below:
    "com.sap.portal.navigation.afp.AFPResources.AFPResources.doContent() [Thread[1083553646|pcd:portal_content/every_user/general/defaultFLPFrameworkContent/FLPDesktop/frameworkPages/FLPFrameworkPage/com.sap.portal.AFPResources#com%2esap%2eportal%2enavigation%2eportallauncher%2edefault.pcd%3aportal_content%2fevery_user%2fgeneral%2fdefaultFLPFrameworkContent%2fFLPDesktop%2fframeworkPages%2fFLPFrameworkPage.com%2esap%2eportal%2eAFPResources,5,Managed_Application_Thread]] Error: Error occurred during the string buffer creation. String buffer output is partial, and includes all the data until the exception
    [EXCEPTION]
    java.lang.RuntimeException: com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object id 0xFD244AFCA7F9D5ED4C32343CF207D01FC2F7FDEB. name:e(sQQvLzy0zRTfIXsGhHhgt0GDE~. db time:1365527880823, read time:-1
    at com.sap.portal.navigation.persistency.NavigationPersonalizationPersistancyService.loadContext(NavigationPersonalizationPersistancyService.java:65)
    ...
    Caused by: com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object id 0xFD244AFCA7F9D5ED4C32343CF207D01FC2F7FDEB. name:e(sQQvLzy0zRTfIXsGhHhgt0GDE~. db time:1365527880823, read time:-1
    at com.sapportals.portal.pcd.pl.transaction.ConsistentValidationTransactionListener.beforeCompletion(ConsistentValidationTransactionListener.java:132)
    ..."


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Environment

  • SAP NetWeaver Application Server for Java 7.3x and higher releases
  • FLP@EP

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

empty, white, inconsistencies, inconsistent, error, catalogs, groups, flp@ep, flp, fiori, ep, ffp, iviews, tiles , KBA , EP-PIN-NAV-FFP , Fiori Framework Page , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , EP-PIN-TOL , Themes / Portal UI Theme Designer / Theme Editor , Problem

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