Symptom
- This knowledge base article (KBA) describes how to set the trace level and how to get log and trace files that can help troubleshoot problems with the operation of the Cloud Connector;
- The logs produced cover both internal Cloud Connector operations and the communication between local and remote (SAP Business Technology Platform) tunnel endpoints as well as the cloud application and the on-premise system;
- These logs are intended primarily for SAP Support.
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Environment
SAP Cloud Connector release independent
Product
SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform
Keywords
SAP Cloud Connector, Cloud Connector, SCC, troubleshooting, log, trace, Logs And Trace Files, ljs trace, cloud connector loggers, other loggers, playload trace, cpic trace, scc service, HCC, SCC, SAP BTP CC, SAPCC, Connector, troubleshoot, trace, traffic trace , KBA , cc , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To
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