SAP Knowledge Base Article - Public

2452576 - External candidate cannot see Posting Title, only job requisition number

Symptom

External Candidates only see the Job Req ID, not the job title. please see below image:Cannot Edit Posting Title Heading.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recrutiting Management

Reproducing the Issue

  1. Go to an external job posting
  2. Notice that only the req number is visible - "Job Opportunities (Job Req ID)"
  3. Issue happens on English en_US language only

Cause

  • Customer used 3 tier language to change translation of job title in the en_US language
  • While the text was translated, the {0} variable character (the one that will resolve the title) was not copied over
  • OLD value in 3 tier language file "Career Oppportunities:{0}"
  • NEW/Incorrect value in 3 tier language file replaced with "Job Oppportunities"
  • Correct value should be "Job Oppportunities: {0}"

Resolution

Update 3 tier language KEY with Correct value should be "Job Oppportunities: {0}"

Note: Career Oppurtunties and the Job Requisition ID are hardcoded in the RCM careers site and cannot be removed. 

See Also

 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

Keywords

translation missing, 3 tier language, career, oppurtunties, label change, custom label, English debug, custom locale, translate, text replacement   , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 1608