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2453299 - SYSAM can not be started

Symptom

  • SYSAM service can not be started in Windows Services. Error message as follows:
    "The SYSAM service on <Host name> started and then stopped. Some services stop automatically if they are not in use by other services or programs. "
  • Default port 27000 configured for SYSAM is not in use.
  • Run 'sysam.bat start' and it shows following errors:
    Starting the SYSAM license Server service using licenses from:
    C:\SAP\SYSAM-2_0\licenses
    The SYSAM service could not be started.
    The service did not report an error.
    More help is available by typing NET HELPMSG 3534
    ...
    lmgrd is not running: Cannot connect to license server system. (-15,570)
  • Running 'sysam.bat configure IPv6' shows:
    "License Server is not running.Configuration is no longer required, the license server supports both IPv4 and IPv6 networks"


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Environment

  • SAP PowerBuilder 12.6
  • SAP PowerDesigner (PD) 15.3
  • SAP PowerDesigner (PD) 16.1
  • SAP PowerDesigner (PD) 16.5
  • SAP PowerDesigner (PD) 16.6
  • Windows 2012
  • FlexNet Licensing version v11.11.1.0 build 116574 x64_n6

Product

SAP PowerBuilder 12.6 ; SAP PowerDesigner 16.5 ; SAP PowerDesigner 16.6 ; SAP Sybase PowerDesigner 15.3 ; SAP Sybase PowerDesigner 16.1

Keywords

SYSAM, PoweverBuilder, PB, license, PD, PowerDesigner , KBA , BC-SYB-PB , PowerBuilder , BC-SYB-PD , PowerDesigner , Problem

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