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2453372 - Error: "HTTP Status 500 - java.lang.NullPointerException" while viewing the instance of crystal report scheduled in PDF format

Symptom

  • Getting below error message while viewing  the instance of crystal report scheduled in PDF format

    HTTP Status 500 - java.lang.NullPointerException: while trying to invoke the method java.lang.String.substring(int) of a null object loaded from local variable 'appServicesUrl'


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1 Support Pack (SP) 09

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

      History, PDF, HTTP 500 , view report,SAP BusinessObjects Business Intelligence Platform,crystal reports BI 4.1 4.2 4.x SP09 instance , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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