2453428 - Error Message: "The action RELEASE is not possible; Refresh the screen and try again, If the problem persists, report an case" While Trying to Release an Inbound Delivery

When trying to release an Inbound Delivery, but the system is showing you the error: 'The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an case'.

SAP Business ByDesign

1. Go to the Inbound Logistics work center.
2. Go to the Inbound Deliveries view.
3. Find and select the relevant Delivery ID.
4. Choose Release button.
5. The system shows the error message: The action RELEASE is not possible; Refresh the screen and try again, If the problem persists, report an case.

In Inbound Delivery Processing, it is not allowed to release the Inbound Delivery if the Delivery Status is not 'Finished'.

The Delivery Status is not Finished due to one of these three causes:

1. The Warehouse Tasks is not finished.
2. There is some deviation to be accepted in Warehouse Order.
3. The relevant Inbound Delivery is canceled already.

To resolve the issue for these three scenarios:

a) For the case where the Warehouse Task (Put Away task) is not finished, please follow these steps:

1. Go to Inbound Logistics work center. 
2. Select Task Control view. 
3. Search for the Tasks related to the relevant Inbound Delivery. 
4. Confirm the Task.

b) For the case where there is some deviation to be accepted in Warehouse Order, please follow these steps:

1. Go to Inbound Logistics work center. 
2. Select Warehouse Orders view. 
3. Search for the Warehouse Order related to the relevant Inbound Delivery. 
4. Open the Warehouse Order. 
5. Choose View All. 
6. Go to Operations tab. 
7. Choose option: Accept the Deviation. 

c) For the case where the relevant Inbound Delivery is being canceled, the Release action is not allowed. This is the expected behavior.

2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident.

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