SAP Knowledge Base Article - Public

2453598 - 'Create Meeting' option is visible unexpectedly


Neither Outlook Integration is enabled nor Meeting scheduler but 'Create meeting' option is visible under 'Take Action'

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management - RCM

Reproducing the Issue

  1. Login to Instance
  2. Navigate to Recruiting
  3. Click on Candidates to get into Talent pipeline
  4. Click on any candidate> Click on 'Take Action' from right corner

    Application page create meeting.png


Outlook Calendar Integration option is checked under Company and Logo Settings


  1. 'Create Meeting' option comes based on the check 'Outlook Calendar Integration' under Company and Logo Settings.
  2. Login to instance
  3. Navigate to Admin Center > Company and Logo Settings
  4. Uncheck the below option:

    create Meeting.png


SF SuccessFactors RCM Recruit Outlook Calendar Integration Create Meeting , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors HCM Core 1702