Symptom
When an HRBP is assigned as an Alternate Supervisor to users who have different Main Supervisors, the Main Supervisors are all listed in the HRBP's "My Employees" Tab.
Environment
SuccessFactors Learning Management System all versions
Reproducing the Issue
1. Assign HRBP as an alternate supervisor for a user.
2. When you go to HRBP's My Employees, you will notice that the Main Supervisor of the User is displayed as well. However, Main Supervisor is not clickable and the Learning Plan of the Main Supervisor cannot be viewed. It's just displayed there.
3. Customer is not expecting to see any other entities there except for Direct/Indirect reports for the HRBP. Why is the main supervisor there?
Cause
This is expected behavior.
Resolution
The Main Supervisor is displayed just to inform the HRBP who the Main Supervisor of his Indirect Report is. That's also the reason why the Main Supervisor is not clickable and the Learning Plan is not accessible. It's only a form of information to the HRBP and this is working as expected.
Keywords
HRBP My Employees Tab, HRBP, My Employees Tab, HRBP Alternate Supervisor , KBA , LOD-SF-LMS-ITE , Items , Problem