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SAP Knowledge Base Article - PreviewSymptom
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Employee, live activity, CTI, call, simulate, communication channels, unknown caller, CTI adapter, phone call, activity, chat, search, fields, search object, , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-LA , Live Activity , How To
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