SAP Knowledge Base Article - Preview

2455698 - Internal Server Error when saving campaign

Symptom

  • You create a campaign in CRM WEB-UI page. When clicking the 'saving' button after inputting the 'Planned Start data' and 'Planned End data', a '500 SAP Internal Server Error' occurs.
  • When you try to save a campaign with planned start and end date, you will get an error page
  • 500 SAP Internal Server Error 
  • ERROR: Unlimited selection returns no data. (termination: TH_RES_FREE)
  • Update error in SWE_EVENT_CREATE_IN_UPD_TASK

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Campaign, TH_RES_FREE, Unlimited selection return no data, SWF_REP_BASE 004,"Update was canceled", "CL_SWF_RUN_P_HEAD=============CM003", "127", "SWF_REP_BA Number", "004", "Unlimited selection returns no data" , KBA , CRM-MKT-MPL-CPG , Marketing Planning and Campaign Management , CRM-MKT , Marketing , Problem

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