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SAP Knowledge Base Article - PreviewSymptom
You're using Technical Monitoring within Solution Manager 7.1/7.2. In the alert inbox, you can see the alerts categorized by priority but it is unclear how alert priority is calculated.
Solution Manager 7.1:
Solution Manager 7.2
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
rating, technical monitoring, MAI, template, severity, priority , KBA , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , How To
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